Conduct a service assessment
In brief
This phase is intended to gain an in-depth understanding of the services and applications currently in use, collect the information needed to assess complexity, risks, and opportunities, and determine which ones should be migrated to the cloud first.
The results make it possible to set priorities and plan the migration more effectively.
- If you have already completed the data and service classification, you can use it as a basis for the assessment.
- The results of the assessment are used in the next phase to choose the most suitable cloud operating model for the migration
- The assessment should be updated periodically: review it whenever services or providers change.
Roles and responsibilities
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Public Administration
Collect and update the list of services and applications, complete the assessment sheets, and evaluate priorities and risks.
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Cloud service provider
Support the collection of technical data, cost estimation, and the evaluation of migration benefits and opportunities.
How to proceed
Follow these steps to assess applications and services.
- Map applications and related services
The Public Administration uses the available templates (in ODS or XLSX format) and creates a complete list of the software currently in use, including those used infrequently. Each administration specifies the purpose of the software, who manages it, and how the systems are interconnected.
- Complete the assessment form
For each application, the PA uses the assessment forms (in ODS or XLSX format) and describes the main technical and operational characteristics: infrastructure, licenses and expiration dates, security requirements, critical issues, suppliers, and dependencies on other systems.
- Evaluate costs and benefits
Together, the public administration and the provider compare current costs with those projected in the cloud and consider the benefits (for example, increased efficiency, reliability, or reduced risks) to set migration priorities.
Materials and tools
See the manual for more details
