Organize governance between the PA and the provider

In brief

Cloud migration is a shared responsibility between the Public Administration and providers. To operate securely and effectively, it requires continuous coordination: clear roles, constant communication, defined timelines, and a governance model that supports fast and transparent decision-making.

This joint effort enables better management of risks and critical issues, keeps progress aligned, and ensures service continuity throughout all phases of the migration.

Roles and responsibilities

  • Public Administration

    Guides the migration process, defines requirements and priorities, monitors progress, and manages any critical issues. Serves as the reference point for governance and strategic decisions.

  • Cloud service provider

    Manages the technical and operational aspects of the migration. Coordinates activities, implements solutions, and monitors compliance with the requirements agreed upon with the PA.

How to proceed

These steps outline how to establish a shared governance between the public administration and the provider.

  1. 1
    Define a shared governance model

    The PA and the provider establish how to work together: defining roles, responsibilities, decision-making processes, and communication channels.

  2. 2
    Organize operational procedures

    Recurring meetings, review sessions, and monitoring tools are established. The goal is to maintain a shared understanding of progress and priorities.

  3. 3
    Build an integrated team

    Together, the PA and the provider identify the people involved, clarify skills and availability, and define how they will collaborate. Each activity should have a designated point of contact to ensure continuity and speed in decision-making.

See the manual for more details

You can find the full details in chapter 5.1 of the Cloud Enablement Manual.

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