Municipality of Bologna: a cloud governance model for PA
july 23, 2025
Introduction
In 2023, the Municipality of Bologna began a cloud migration process to modernize its digital services and improve IT resource management. The project, implemented with the support of a qualified provider, ACN, has consolidated infrastructure, reduced costs, and ensured greater security and business continuity.
RESULTS ACHIEVED
- Reduce IT costs by 30%
- Reduce IT costs by 30%
- Reduce IT costs by 30%
The challenge: managing complexity and reducing costs
Prior to the start of the migration project, the City of Bologna managed its information systems through local data centers and applications developed independently by different directorates.
This fragmentation made it complex to ensure data security and monitor IT spending, as well as limiting the ability to introduce new digital services.
The goal was to build a unified and secure infrastructure, reducing operating costs and improving continuity of services to citizens.
The approach taken
The project was divided into three phases: initial assessment, phased migration and post-migration optimization.A PaaS model was chosen on qualified infrastructure, with centralized monitoring and governance tools.
- Analysis
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- Analysis
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- Analysis
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Lessons learned
The experience highlighted the importance of realistic planning, vendor involvement at an early stage, and the adoption of shared governance tools across IT and organizational structures.
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Lesson 1
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Lesson 2
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Lesson 3
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Lesson 4
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The voice of the protagonists
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